Public services and NHS are ‘broken’, voters say in new poll

Mike Underwood | 21 April 2023
Public services and NHS are ‘broken’, voters say in new poll

Nearly three quarters of voters agree the NHS and public services are in “bad shape”, according to a new poll by Omnisis.

More than two thirds of voters (72%) agreed that the NHS was “broken”, with only 18% disagreeing and 10% unsure.

At the same time, 57% of voters disagreed that the NHS was “safe under the Tories”, with 20% agreeing and 23% unsure.

The pollsters also found 76% of people think public services are in “bad shape”, while only 14% said they are in “good shape”. 10% didn’t know.

Brian Cooper, Managing Director of Omnisis, said: “Our latest polling appears to paint a very clear picture of how the public is feeling about public services at the moment – and it’s not a rosy one.

“It is perhaps no massive surprise that people feel this way given headlines around strike action, waiting lists and delayed treatments in recent weeks and months.

“But what did surprise us was the level of apparent discontent among voters, with more than two thirds agreeing the NHS is broken and three quarters saying public services are in bad shape.” 

Cost of living

Omnisis also asked voters if they were making cutbacks to counter the rising cost of living and inflation, with 71% saying yes and only 17% saying no. 12% didn’t know.

The top five areas where people said they’d make savings were: eating out (73%); takeaways (70%); leisure activities, such as cinema and days out (63%); clothing (62%) and energy (58%).

Animal sports ban?

And finally, following the death of three horses at the Grand National, we asked if people think sports involving animals should be allowed or banned. 43% said they should be banned, 41% said they should be allowed and 16% didn’t know.

Meanwhile, the Omnisis weekly voter intention trackers look like this:


In our latest voter intention tracker, Labour’s lead over the Conservatives stretched to 23 points:

  • Lab 47% (-1) 
  • Con 27% (+2) 
  • LD 7% (-2) 
  • SNP 4% (NC) 
  • Ref 7% (NC) 
  • Green 6% (+1)


The Prime Minister’s latest approval ratings are running at a net negative of -4.

  • Approve: 34% (+3) 
  • Disapprove: 38% (+2) 
  • Don’t know: 28% (-4)


Sir Keir Starmer has taken a slight lead, after being neck and neck with Rishi Sunak last week.

  • Sir Keir Starmer: 35% (+2) 
  • Rishi Sunak: 33% (NC) 
  • Don’t Know: 32% (-2)


Our Brexit sentiment tracker shows a slight increase in ‘re-join’ this week. The first significant increase for a number of weeks.

All Respondents

  • Stay Out: 31% (-4) 
  • Re-join: 49% (+3) 

Excluding Don’t Knows and Will Not Vote

  • Stay Out: 39% (-4)
  • Re-join: 61% (+4) 

This week’s poll which was conducted on 20th-21st April 2023, questioned 1,318 people and is weighted to a national representative population.

Tables can be found here.

IMAGE CREDIT: Partonez, CC BY-SA 4.0 <>, via Wikimedia Commons

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